Terms of Service

1. What CoatPocket is

CoatPocket is a personal finance planning and education tool built for medical students, residents, fellows, and physicians. It provides student loan repayment modeling (including income-driven repayment plans and Public Service Loan Forgiveness considerations), budgeting tools, net-worth projections, general financial education content, a community discussion tab, and a way to send us feedback.

2. Eligibility

You must be at least 16 years old to use the App. By using the App, you represent that you meet this requirement.

3. Not financial, legal, or tax advice

This is the most important section of these Terms. CoatPocket is an educational and planning tool, not a substitute for professional advice. Specifically:

• No financial advice. Nothing in the App — including net-worth projections, loan repayment comparisons, budget suggestions, or peer benchmarks — constitutes financial, investment, tax, or legal advice, or a recommendation to take any particular action with your money or your loans.
• Projections are estimates, not guarantees. Net-worth projections, income assumptions, investment return assumptions, investment growth simulations (which replay historical market returns and cannot predict future ones), and loan payoff timelines are simplified models built on the assumptions and data you enter (or, where you don't provide data, on national averages and estimates). Actual results will differ, potentially significantly, based on market performance, changes in the law, your actual income, and many other factors outside our control.
• Loan program details change. Federal student loan programs — including income-driven repayment plans, Public Service Loan Forgiveness (PSLF), and related rules — are set by law and regulation, and are subject to change, sometimes with little notice. The App's descriptions of these programs reflect our understanding of the rules as of the "last updated" date on the relevant in-app content, and may become outdated. Always confirm current program rules directly at studentaid.gov, with your loan servicer, or with a qualified professional before making a decision based on anything in this App.
• Tax estimates are simplified. The App's take-home pay and tax estimates use a simplified model (e.g., assuming a single filer taking the standard deduction) and do not account for your full individual tax situation. They are not a substitute for advice from a CPA or tax professional.
• No advisor-client, attorney-client, or fiduciary relationship is created by your use of the App.
• Consult a professional. For decisions about refinancing, loan forgiveness strategy, investments, insurance, contracts, or taxes, consult a qualified financial advisor, student loan counselor, attorney, insurance professional, or tax professional who can review your specific situation.

4. Third-party services, directories, and referrals

The App may reference or list third-party companies (for example, student loan refinancing lenders, insurance brokers, or similar services) for educational/informational purposes. None of these constitute paid partnerships, affiliate links, or referral relationships — this is disclosed here and in the App per FTC endorsement guidelines. We do not endorse, guarantee, or take responsibility for the products, rates, or services of any third party mentioned in the App. Any transaction you enter into with a third party is solely between you and that third party.

5. Community content

The Community tab is a shared, anonymous discussion feed. Anything you post or comment there is visible to every other user of the App under a random, anonymous handle assigned to your device — see the Privacy Policy for exactly how this works and what is (and isn't) shared.

By posting or commenting in the Community tab, you agree not to submit content that:

• is unlawful, harassing, threatening, or defamatory;
• is hateful or discriminatory, or demeans people because of their race, ethnicity, religion, gender, sexual orientation, disability, national origin, or similar characteristics;
• is sexually explicit, graphically violent, or encourages self-harm, harm to others, or illegal activity;
• includes patient information, or any detail that could identify a patient;
• discloses another person's private medical, financial, or other personal information without their consent;
• impersonates any person or organization, or misrepresents your affiliation with one;
• infringes anyone's intellectual property or other rights; or
• constitutes spam, advertising, or solicitation unrelated to peer discussion.

Community rules. Before you can read or post in the Community tab, the App asks you to agree to a short summary of this Section 5 (the "Community rules"). If the Community rules and this Section 5 ever differ, this Section 5 controls. We may ask you to agree again if the rules change materially.

You may delete any post or comment you personally authored at any time; you may not delete another user's content. You may also report any other user's post or comment for review, and block a handle so its content stops appearing in your own feed (both reachable via the flag icon on that post/comment) — see the Privacy Policy for exactly how reporting and blocking work. You can also report a concern by emailing coatpockethelp@gmail.com.

No tolerance for objectionable content or abuse. We do not tolerate objectionable content or abusive behavior in the Community tab. We review every report in good faith and aim to act on it within 1 day of receiving it. We reserve the right (but do not assume an obligation to monitor all content) to remove any Community content, and to suspend or terminate access to the Community tab for the anonymous account or handle responsible, at our discretion and without prior notice — including in response to a report we receive, a violation of these Terms, or a violation we find ourselves. Repeated or serious violations may result in permanent removal.

Content you post is not confidential, and we are not responsible for how other users use or respond to it. Nothing you or another user posts in the Community tab constitutes professional advice — see Section 3.

6. Your account and data

The App does not have a login or account-creation screen. Your financial profile, budget, loan information, and other planning data you enter are stored locally on your device, as described in the Privacy Policy — you are responsible for safeguarding your own device and for any backups you choose to make, and we are not responsible for data loss resulting from uninstalling the App, resetting your device, or device failure. Separately, the App creates an anonymous backend identity the first time you use the Community tab or send feedback, solely to support shared posting there and to let us receive the feedback you choose to send — see the Privacy Policy, Sections 2 and 3.

Feedback you send. The App lets you send us feedback from the Support Center. Doing so is voluntary. If you send feedback, we may use it, including any ideas or suggestions in it, to answer you and to improve the App or build new features, without owing you payment, credit, or any other compensation. Feedback is not confidential, and sending it does not oblige us to reply, to act on it, or to keep it. Please do not include patient information, account numbers, passwords, or health information, and do not send anything that would break the rules in Section 5. What we receive with your feedback, and how we handle it, is described in the Privacy Policy, Section 2.

7. Subscriptions

CoatPocket can be used for free. It also offers three optional premium subscription tiers — Student, Resident/Fellow, and Attending — each available on a monthly or annual billing cycle (each, "Premium"), unlocking additional planning tools and content as described on the in-app pricing screen at the time of purchase. Current tier pricing is shown in the App before you purchase; prices are set in U.S. dollars and may vary by region per App Store pricing.

• Automatic two-week free trial of Premium. Every new install automatically starts with 14 days (two weeks) of full Premium access at no cost, beginning when you finish (or skip) the App's onboarding questions. You do not need to enter a payment method, create an account, or do anything else to start the trial, and you will not be charged when it ends.
• When the trial ends. The trial simply expires. You can then subscribe to a Premium tier to keep full access, or keep using the free version of the App at no cost, in which case features available only with Premium are shown as locked. Nothing you have entered is deleted when the trial ends, and you can subscribe at any time.
• About the trial. The trial is provided by the App itself and tracked locally on your device rather than tied to an account; it is not an Apple-billed introductory offer, and it is intended as a one-time offer for each person. We may change or end the trial for new users at any time. If you subscribe during the trial, your payment method is charged immediately at the price shown — the remaining trial days do not delay or discount that charge.
• Auto-renewal. Subscriptions automatically renew for the same billing period unless canceled at least 24 hours before the end of the current period. Your Apple ID account is charged for renewal within 24 hours prior to the end of the current period, at the then-current price for the tier and period you selected.
• Managing and canceling. You can manage or cancel your subscription at any time in your device's Settings app under Your Apple Account (name) > Subscriptions, or via the App Store app. Canceling stops future renewals but does not refund the current billing period.
• Refunds. All purchases are billed and processed by Apple. Refund requests are handled by Apple under its own policies, not by us — we cannot issue refunds directly.
• Changing tiers. All six subscription products belong to a single subscription group, so switching between tiers or between monthly/annual billing is handled as an upgrade, downgrade, or crossgrade by Apple's subscription system; see Apple's documentation for how prorated billing works for your specific change.

8. Intellectual property

The App, including its design, text, graphics, and underlying software, is owned by CoatPocket or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on your own device for personal, non-commercial use, subject to these Terms.

9. Prohibited uses

You agree not to: reverse-engineer or decompile the App except as permitted by law; use the App for any unlawful purpose; attempt to interfere with the App's operation; or misrepresent your identity within the Community tab in a way intended to deceive or harm others.

10. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY PROJECTION, ESTIMATE, OR CALCULATION IN THE APP WILL BE ACCURATE OR SUITABLE FOR YOUR PARTICULAR CIRCUMSTANCES.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COATPOCKET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR FINANCIAL OPPORTUNITY, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE APP, INCLUDING ANY FINANCIAL DECISION MADE IN RELIANCE ON INFORMATION IN THE APP.

12. Changes to the App or these Terms

We may modify, suspend, or discontinue the App, or update these Terms, at any time. If we make material changes to these Terms, we will provide notice (for example, an in-app notice or an updated "Last updated" date) before the changes take effect. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

13. Termination

We may suspend or terminate your access to the App if you violate these Terms. You may stop using the App, and uninstall it, at any time.

14. Governing law and disputes

These Terms are governed by the laws of Massachusetts, without regard to its conflict-of-laws principles.

15. Contact us

Questions about these Terms can be sent to: