Questions, bugs, or feedback about CoatPocket? Email us and include your iPhone model and iOS version if something isn't working.
Subscriptions and billing
- Free trial. Every new install automatically includes two weeks of Premium at no cost. No payment information is needed and nothing is charged when it ends. After that you can subscribe to keep Premium, or keep using the free version.
- Cancel or change your plan. Subscriptions are billed and managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose CoatPocket.
- Reinstalled the app or got a new phone? In the app, open the Profile tab and tap the subscribe or upgrade button to reach the plans screen, then tap Restore purchases. Make sure you're signed in to the same Apple ID you subscribed with.
- Refunds. Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.
Your data
- Your financial profile stays on your device. To erase it, open the Profile tab and tap Delete all data. This removes your local data only; it does not remove anything you posted in the Community tab. The one thing it keeps is the date your free trial began, so deleting your data doesn't restart the trial.
- Community posts. You can delete your own posts and comments any time from the Community tab. To have your entire Community history removed at once, email us.
- For the full picture, see the Privacy Policy.
A note on advice
CoatPocket is an educational and planning tool, not financial, legal, tax, or medical advice. Loan program rules, including PSLF, are set by law and can change. Confirm current details at studentaid.gov or with your loan servicer before making a decision.